What is Alvero?
Alvero is the AI operating shell that sits over your existing dental practice management system, replacing the human bottlenecks in your front office, back office, and books with a coordinated three-tier workforce of specialized AI agents. It plugs into Dentrix, QuickBooks, and Plaid, runs your morning huddle, clears your A/R, and briefs every staff member before doors open — without replacing the PMS your team already knows.
Does Alvero replace my practice management software?
No — Alvero does not replace your PMS. It is the intelligent layer on top of Dentrix (and other major systems) that finally makes your PMS useful. Your team keeps charting and booking the way they always have. Alvero handles everything around it: scheduling decisions, recall, A/R, books, messaging, and the daily operating cadence.
How does the AI workforce architecture work?
Alvero is built as three coordinated tiers of AI agents: a 7-agent Bookkeeper AI for the back office, a 4-agent Economic Layer for revenue and A/R, and a 3-agent Meta-Tier that supervises and coordinates the others. Each agent has a defined role, audit trail, and human approval surface for any PHI action. Together they replace the “everyone wears every hat” model that breaks at scale.
How many agents are in Bookkeeper AI?
Bookkeeper AI is exactly 7 agents. They handle daily reconciliation, deposit matching, vendor pay, payroll prep, sales-tax filing, financial-statement assembly, and audit-trail maintenance — replacing the work most practices outsource to a part-time bookkeeper or QuickBooks ProAdvisor.
What is the Doctors Portal and Virtual Records AI?
The Doctors Portal is Alvero's clinical AI workspace. A CDA leads the records appointment and uploads CBCT, radiographs, intra-oral photos, medical history, medications, and vitals. Virtual Records AI prepares the workup — an ASA classification, a medication safety matrix, and preliminary diagnoses from the imaging. Every AI clinical output requires explicit doctor approval before distribution. Nothing autonomous, nothing automatic.
Does Alvero send patient messages automatically?
Alvero offers two-way Messenger with human approval required on every outbound PHI event. Inbound messages route, classify, and draft responses automatically. Anything containing protected health information stops at a human approval queue before send — full audit trail, HIPAA and PIPEDA compliant by design.
What is Owner Voice?
Owner Voice is the hands-free interface that lets a practice owner ask their practice anything, out loud, from anywhere. "What's today's production?" "Which holds are still open?" Alvero answers in real time, in plain language, with the source data one tap away. It runs in the Alvero PWA on iOS — no app to install.
What is the Per-Staff Morning Briefing?
Every staff member gets a personalized morning briefing from Alvero before their shift starts. The hygienist sees her chairs, blocks, and recall list. The front desk sees the day's holds, financial conversations, and arrival times. The doctor sees clinical risk and case sequence. Everyone walks in already aligned — generated automatically at 5am.
Is Alvero HIPAA compliant?
Alvero's architecture is PHIPA, PIPA, and HIPAA-aligned. Tenant data is firewalled with row-level security on PostgreSQL. Outbound PHI requires human approval on every send. Cross-practice benchmarks use k-anonymity ≥5. Audit logs cover every agent action and every PHI send.
Who built Alvero?
Alvero was built by Dr. Michael Webster, owner of Kelowna Dental Centre and Brightside. Every agent shipped because a real practice needed it. The company is headquartered in Kelowna, British Columbia, Canada.