§ Glossary
The language of an AI operating shell.
Plain definitions for how Alvero runs a dental practice.
- AI operating shell
- An AI operating shell is a coordinated layer of AI agents that runs on top of a practice management system — handling the front office, back office, and books — without replacing the PMS. Alvero is an AI operating shell for dental practices.
- Dental Flight Deck
- The Flight Deck is the owner cockpit: one screen showing live production, AR aging, recall gaps, chair utilization, and anomaly alerts pulled from the PMS.
- Doctors Portal
- The clinical surface where Virtual Records AI prepares every chart before the patient sits down. Every AI output requires the doctor’s sign-off.
- Virtual Records AI
- The clinical workup engine inside Doctors Portal — CBCT findings, medication safety matrix, and preliminary diagnoses with citations, all awaiting doctor approval.
- Bookkeeper AI (7 agents)
- A team of exactly seven finance agents: reconciliation, categorization, AR aging, EOB verification, deposit verification, monthly close, and anomaly detection.
- Economic Layer (4 agents)
- Four agents — Cost Cutter, Revenue Hunter, Efficiency, and Owner Brief — that form the strategic, money-focused brain of the practice.
- Meta-Tier (3 agents)
- Three supervising agents — Pattern Miner, Per-Tenant Coach, and Agent Evaluator — that make the system smarter every week, safely, with auto-rollback.
- Two-way Messenger with human approval
- Bidirectional patient messaging where every outbound PHI event requires explicit human approval before it sends. The AI drafts and queues; staff signs off.
- Owner Voice
- A hands-free voice interface that lets an owner ask their practice anything, out loud, from anywhere, and get a real-time answer with the source data one tap away.
- Per-Staff Morning Briefing
- A personalized briefing each staff member receives before their shift — chairs, blocks, holds, recall, and clinical sequence — generated automatically at 5am.
- Forty-day deployment
- Alvero’s end-to-end onboarding timeline: data audit, agent calibration, shadow mode, gradual autonomy, and full operating cadence by day 40.
- Owner network architecture
- The model of one operating system shared across multiple owner-operated practices, with tenant isolation and k-anonymity ≥5 on any cross-practice benchmark.